Account Terms
Same account rules apply whether you're on mobile, desktop or tablet. No version differences. No surprise restrictions based on device.
LEGAL REFERENCE
Our Terms Shape Your Account
These terms govern your tepatjp account, gameplay, payouts and payment flow. We've written them to be clear: what you can do, what we handle, and how disputes get...
Account SecurityFair PlayPayment SafetyDispute ResolutionIndonesia Compliant
Policy Foundation & Jurisdiction
tepatjp operates under the laws applicable to online gaming in supported regions. These terms apply to all accounts opened through tepatjp.app. By opening an account, you confirm you are of legal age in your jurisdiction and agree to these terms. We process disputes through our support team first; escalation follows local arbitration paths where applicable. Your account data and transaction history remain
your property and are protected under data privacy frameworks relevant to Indonesia.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY THIS PLATFORM
Why These Terms Matter
Transparent Rules
Every rule here protects both you and the platform. No hidden clauses. No surprise restrictions. You know exactly what happens when you deposit, play and withdraw.
Account Ownership
Your account is yours. You control deposits, withdrawals and game history. We don't lock funds without cause, and cause is always explained in writing.
Payment Integrity
DANA, OVO, GoPay and QRIS transactions are processed instantly. If a payment fails, we refund it within one business day. No hidden fees on our side.
Dispute Resolution
Disagreement about a payout or account restriction? We investigate and respond within 48 hours. Escalation paths are clear and documented.
Data Protection
Your personal data is encrypted and stored securely. We never sell your information. Access is logged and audited. You can request a data export anytime.
Compliance Commitment
We follow gaming regulations in supported Indonesian regions. Regular audits confirm our systems meet local standards. Violations are reported transparently.
PLATFORM COMPARISON
Consistency Across Our Policies
Payment Terms
DANA, OVO, GoPay and QRIS follow identical deposit and withdrawal rules. No payment method gets special restrictions or hidden fees.
Gameplay Rules
Live tables, slots and sportsbook markets operate under the same fair-play standards. Game outcomes are never influenced by account age or deposit size.
Dispute Handling
Every account gets the same investigation process. Response times are consistent. Escalation paths don't change based on account history.
Data Privacy
All accounts receive identical data protection. Encryption, access logs and retention policies are uniform across the platform.
Withdrawal Limits
Payout caps and processing times are the same for all verified accounts. No hidden tiers. No surprise holds on legitimate withdrawals.
Term Updates
When we change these terms, all accounts get 30 days' notice. Changes apply equally. You can close your account if you disagree.
What Defines Your tepatjp Experience
Instant Account Setup
Open your account in seconds. Verify your identity, link a payment method, and jump into the lobby. No waiting. No paperwork. No delays.
Live Dealer Tables
Real dealers, real-time gameplay, real payouts. Evolution and other providers run our live casino. Baccarat, roulette and blackjack tables run 24/7.
Slot Variety
Pragmatic Play, PG Soft and other studios stock our slot lobbies. Hundreds of titles. New releases added weekly. Play on any device, anytime.
Sportsbook Markets
Football, basketball, esports and more. Live odds update in real time. Bet before kickoff or during the match. Payouts settle instantly after the final whistle.
Mobile-First Design
tepatjp works perfectly on your phone. Tap to deposit via DANA, OVO, GoPay or QRIS. Switch between games without reloading. Play on the train or at home.
Secure Transactions
Every deposit and withdrawal is encrypted. Your payment details are never stored on our servers. Fraud detection runs on every transaction automatically.
Terms & Conditions Questions
Your account closes immediately. Any remaining balance is withdrawn to your linked payment method within one business day. Your account data is archived for seven years per local law, then deleted. You can reopen an account anytime.
Yes, but only with 30 days' written notice. Changes appear in your account dashboard. If you disagree, you can close your account before the new terms take effect. Continued play after the deadline means you accept the changes.
Contact support with your game ID and transaction details. We investigate within 48 hours. If we find an error, we correct it immediately. If we find no error, we explain why in writing. Escalation goes to our compliance team if you disagree.
Yes. We use bank-level encryption for all transactions. Your payment details are never stored. Each deposit and withdrawal is verified by your payment provider. Fraud detection flags unusual activity automatically.
Yes. You can set daily Deposit references, session time limits and Account closure periods in your account settings. Limits take effect immediately. You can increase them after 24 hours, but decreasing them is instant.
Use the 'Forgot Password' link on the login page. We send a reset link to your registered email. Click it, create a new password, and log in. If you can't access your email, contact support with proof of identity.
Active account data is kept as long as your account is open. After closure, we archive it for seven years per Indonesian data retention law, then delete it permanently. You can request a data export anytime while your account is active.